5 Questions to Ask When Looking for Trusted Collision Repair
Being in a car accident is stressful on many levels. From dealing with the insurance company to taking time off work for a medical exam. The aftermath of a car accident isn’t easy.
Once you have your health in check, which is ultimately most important, you will want to get your car fixed ASAP. We understand the pain in this. It can feel like a whole project in itself. The last thing on anyone’s list is collision repair! That’s why we here at the Sergio Lewis Body Shop want to help you get your car fixed ASAP.
As a trusted collision repair shop in El Paso, we’ll provide you with swift and professional service so you can move forward with all the other more important things in your life. Most importantly, we’ll help you navigate through the often confusing process.
Whether you choose to have your car serviced with us or another collision repair shop, we want you to have all the needed information. That’s why we’ve mapped out the five must ask questions before choosing an auto body repair shop.
Questions to Ask a Collision Repair Shop
- Will you provide me with updates? Having open communication about the process is key. You’ll want the auto shop to either give you a call or send you a text message with updates. It makes for easier planning.
- Will you arrange transportation as my car is being serviced? If your insurance doesn’t provide rental car service, make sure to ask if the auto shop will provide transportation to and from work.
- How long will the repairs take? Most auto shops will provide you with a general timeline of how long repairs will take. However, if you compare with several body shops, pay attention to ones who give you a range that’s different from the majority.
- Do you offer any warranties on your work? It’s also good to know that if you come across any issues after the collision repair, the auto shop who performed those services will be able to correct them. For that reason, ask the collision repair shop what their warranty (if any) are.
- What are your certifications and qualifications? It doesn’t hurt to ask what type of certifications the mechanics have. You want to know that the people working on your vehicle have the proper certifications, training, and experience.
Do You Have Specific Questions?
No car accident damage is the same. What you’re going through is specific to your situation. For that reason, we’re here to provide you with one-on-one help with your vehicle’s needs. We invite you to connect with us today so that we can answer your questions directly.
